Effective Date: April 17, 2026
These Terms of Service ("Terms") govern your access to and use of the Handful of Angels platform, including the website at handfulofangels.com, the Handful of Angels mobile application, and all related services (collectively, the "Platform"). The Platform is operated by Handful of Angels, Inc. ("HOA," "we," "us," or "our"). By creating an account, accessing, or using the Platform, you agree to be bound by these Terms. If you do not agree, do not use the Platform.
Handful of Angels is a private community space for someone going through cancer (a "Survivor"). A friend or family member (an "Angel") creates a campaign page for the Survivor and invites the people in their life, who share messages, photos, updates, and encouragement in one place. Campaign pages are reachable only by invitation link; they are never listed publicly or indexed by search engines.
As an optional feature, supporters may add a monetary gift (a "donation") toward the Survivor's everyday costs. A campaign works fully without any donations, and an Angel may turn donations off entirely.
Handful of Angels is not a charity, nonprofit organization, or licensed financial advisor. We are a for-profit technology company. Donations made through the Platform are gifts between individuals and are generally not tax-deductible. If an Angel sets an optional goal amount, we do not guarantee it will be reached.
Handful of Angels acts as a technology intermediary — we provide the tools for campaign pages, community engagement, and payment facilitation. All payments are processed by our third-party payment provider, Stripe, Inc., via Stripe Connect, until disbursed to the designated Beneficiary.
You must be at least 18 years of age to create an account and use the Platform. By registering, you represent and warrant that you are 18 or older. If we learn that a user is under 18, we will terminate their account.
A campaign may be created on behalf of a minor (under 18) who has a cancer diagnosis. In such cases, the campaign must be managed by a parent, legal guardian, or other adult (18+) who assumes full responsibility for the campaign and any funds raised.
The Platform is currently available to users in the United States. Payment processing, identity verification, and fund disbursement are limited to U.S. bank accounts and payment methods.
You agree to provide accurate, current, and complete information during registration and to keep your account information updated. You are responsible for maintaining the confidentiality of your login credentials and for all activity under your account.
The Platform recognizes the following roles. A single user may hold multiple roles across different campaigns:
Angels create campaigns by providing information about the Survivor, including the Survivor's name, cancer type, and a description of the campaign's purpose. Angels represent and warrant that:
We reserve the right to review, approve, pause, or remove any campaign at our sole discretion. A campaign may be held for review before invitations are sent or donations are accepted. Campaigns may exist in various states including draft, active, paused, completed, canceled, or memorial.
When a Survivor passes away, a campaign may be converted to memorial status. Memorial campaigns may continue to accept legacy donations, display memories, and serve as a lasting tribute. Memorial campaigns are subject to additional review before activation.
If we determine, in our sole discretion, that a campaign contains materially false or misleading information, or that funds are being misused, we may suspend or terminate the campaign, withhold or reverse fund disbursements, report the matter to law enforcement, and permanently ban the responsible users.
All payments are processed through our third-party payment processor, Stripe, Inc. ("Stripe"). By making a donation, you agree to Stripe's terms of service in addition to these Terms. We do not store your credit card or debit card information on our servers. Card data is tokenized and handled directly by Stripe.
For detailed refund information, please see our Refund Policy.
An Angel may build a campaign before the Survivor has seen it. Until the Survivor opens the campaign and chooses to keep it, the campaign is "sealed": the Survivor's diagnosis is not shown to anyone the Survivor did not tell, supporters see how many people gave but not how much, and no funds may be withdrawn.
When the Survivor opens the campaign, they may keep it, keep it with donations turned off or amounts hidden, or decline it. If the Survivor declines, the campaign is paused and every donation is refunded in full to the original payment method after a 24-hour window in which the Survivor may change their mind. A campaign may not be declined after funds have been withdrawn.
Donations are held in a Stripe-managed balance associated with each campaign. Before funds can be withdrawn, the designated Beneficiary must set up a Stripe Express account and complete Stripe's identity verification on Stripe's hosted onboarding pages. By doing so, the Beneficiary agrees to the Stripe Connected Account Agreement. Stripe collects the identity and bank information it requires (such as legal name, date of birth, address, Social Security Number, and bank account details) directly; HOA does not see or store that information.
We reserve the right to delay or withhold disbursement if we suspect fraud, a dispute or chargeback is open, the campaign is sealed, or as required by law. If funds remain unclaimed after a campaign ends, we will handle them in accordance with applicable state unclaimed-property laws.
You retain ownership of content you post on the Platform, including text, photos, videos, and other media ("User Content"). By posting User Content, you grant HOA a worldwide, non-exclusive, royalty-free, sublicensable, and transferable license to use, reproduce, distribute, display, and perform your User Content in connection with operating and promoting the Platform.
You agree that your User Content will not:
We reserve the right (but have no obligation) to review, edit, or remove any User Content at our sole discretion. For full details on content standards and enforcement, see our Acceptable Use Policy.
Certain features of the Platform use artificial intelligence to help assemble user-generated content, such as suggesting captions and titles when a campaign's posts and photos are compiled into a Memories video. When AI tools are used, they process only the specific content being compiled, through our AI provider, Anthropic. You retain full ownership and control of your content.
The Platform, including its design, logos, graphics, software, text, and all other materials (excluding User Content), is owned by or licensed to HOA and is protected by U.S. and international intellectual property laws. You may not copy, modify, distribute, sell, or lease any part of the Platform without our prior written consent.
"Handful of Angels," the Handful of Angels logo, and related marks are trademarks of Handful of Angels, Inc. If you provide suggestions, ideas, or feedback about the Platform, you grant us the right to use such feedback without restriction or compensation to you.
You agree not to:
You are responsible for maintaining the security of your account, including your password and any authentication methods (MFA codes, trusted devices, biometric credentials). You must notify us immediately at security@handfulofangels.com if you suspect unauthorized access to your account.
We may require multi-factor authentication for certain actions, particularly those involving financial transactions or administrative access. For your protection, sessions automatically expire after a period of inactivity.
The Platform integrates with third-party services to provide its functionality. By using the Platform, you acknowledge that your use of these third-party services is subject to their respective terms:
We are not responsible for the practices or policies of these third-party services.
The Platform is provided on an "as is" and "as available" basis without warranties of any kind, whether express, implied, statutory, or otherwise. To the fullest extent permitted by law, HOA disclaims all warranties, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
No Medical Advice: The Platform is a community-support tool. Nothing on the Platform constitutes medical advice, diagnosis, or treatment. References to cancer types, diagnoses, or treatments in campaign descriptions are provided by users, not by HOA. Always seek the advice of qualified healthcare providers for medical decisions.
No Financial or Legal Advice: HOA does not provide financial, tax, or legal advice. Information about fees, donation tax treatment, or fund disbursement is for general informational purposes only.
To the maximum extent permitted by applicable law, HOA, its officers, directors, employees, agents, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or goodwill, arising out of or related to your use of the Platform.
HOA's total aggregate liability for all claims arising out of or related to these Terms or the Platform shall not exceed the greater of (a) the amount you paid to HOA in the twelve (12) months preceding the claim, or (b) one hundred U.S. dollars ($100.00).
HOA is not liable for the actions, omissions, or conduct of any user, including but not limited to misuse of campaign funds, fraudulent campaigns, or harmful User Content.
You agree to indemnify, defend, and hold harmless HOA and its officers, directors, employees, agents, and affiliates from and against any claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or related to: your use of the Platform; your User Content; your violation of these Terms or any applicable law; your violation of any third party's rights; any campaign you create or manage, including the use or misuse of funds raised; and any dispute between you and another user of the Platform.
Informal Resolution: Before filing any formal legal proceeding, you agree to first contact us at legal@handfulofangels.com and attempt to resolve the dispute informally for at least thirty (30) days.
Binding Arbitration: If informal resolution fails, any dispute, claim, or controversy arising out of or relating to these Terms or the Platform shall be resolved by binding arbitration administered by the American Arbitration Association ("AAA") under its Consumer Arbitration Rules.
Class Action Waiver: You and HOA agree that each may bring claims against the other only in your or its individual capacity, and not as a plaintiff or class member in any purported class, consolidated, or representative proceeding. The arbitrator may not consolidate more than one person's claims.
Governing Law: These Terms are governed by and construed in accordance with the laws of the United States and the State of Arizona, without regard to conflict-of-law principles. Any arbitration will take place in Maricopa County, Arizona, unless you and HOA agree otherwise or the AAA rules allow it to be conducted remotely. Either party may seek injunctive relief in any court of competent jurisdiction to protect intellectual property rights.
We may update these Terms from time to time. If we make material changes, we will notify you by posting the updated Terms on the Platform with a new effective date and sending a notification to the email address associated with your account. Your continued use of the Platform after the updated Terms become effective constitutes your acceptance of the changes. If you do not agree with the updated Terms, you must stop using the Platform.
You may close your account at any time by contacting us at support@handfulofangels.com. Closing your account does not relieve you of any obligations incurred before closure, including responsibility for campaigns you created or funds you received.
We may suspend or terminate your account at any time, with or without cause and with or without notice, if we believe you have violated these Terms or if continued access poses a risk to the Platform or other users. Upon termination, your right to use the Platform ceases immediately. We may retain your data as required by law or as necessary for legitimate business purposes. Sections 8 (User Content), 10 (Intellectual Property), 14 (Disclaimers), 15 (Limitation of Liability), 16 (Indemnification), and 17 (Dispute Resolution) shall survive any termination of these Terms.
If you have questions about these Terms, please contact us:
Handful of Angels
Email: legal@handfulofangels.com
Support: support@handfulofangels.com