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Frequently Asked Questions
Find answers to common questions about our platform and services.
Getting Started
What is Handful of Angels?
How is Handful of Angels different from GoFundMe?
What is an Angel?
What is a Survivor?
Do I need to know someone with cancer to join?
How do I create an account?
Is Handful of Angels available as a mobile app?
Creating & Managing Campaigns
How do I create a campaign?
Can I create a campaign for myself?
Is a fundraising goal required?
Can I edit my campaign after it's published?
How do I invite people to my campaign?
What kind of updates can I post?
Can multiple people manage a campaign?
Supporting a Campaign
How do I support someone's campaign?
What are well-wishes?
Do I have to donate to be a supporter?
Can I follow a campaign without the organizer knowing?
How will I know when there are new updates on a campaign?
Donations & Funds
How do I make a donation?
Is there a minimum or maximum donation amount?
Can I make an anonymous donation?
Are there fees on donations?
How does the Survivor or their family receive the funds?
What happens if a campaign doesn't reach its fundraising goal?
Are donations tax-deductible?
How do I know my donation is going to the right place?
Account & Settings
How do I reset my password?
How do I update my profile?
How do I manage my notification preferences?
Can I be part of multiple campaigns?
How do I delete my account?
Privacy & Security
How is my personal information protected?
Who can see my campaign?
Can I control what information is visible on my profile?
What happens to my data if I delete my account?
How do I report a suspicious or fraudulent campaign?
Technical Questions
Which devices and browsers are supported?
I'm having trouble logging in. What should I do?
How do I report a bug or technical issue?
Is the platform accessible for people with disabilities?
Partnerships & Getting Involved
How can my organization partner with Handful of Angels?
Can churches, schools, or community groups use the platform?
Are there corporate sponsorship opportunities?
How can I volunteer or contribute to the platform?